Frequently asked questions about VATelligence.

No. VATelligence has no minimum document volume. Pricing is based only on the number of documents reviewed in your selected plan.

Travel expenses, incoming and supplier invoices, and other international business expenditure containing foreign EU VAT, without a minimum amount per document.

We process refund applications for all relevant EU member states. The countries applicable to your business depend on your documents.

You do. VATelligence prepares eligible documents and presents the result transparently. Your business approves every submission.

We connect your existing digital archive without adding a separate collection point or parallel system.

Yes. The analysis is not limited to travel expenses; incoming and supplier invoices are included as well.

For businesses established in Germany, applications are submitted through the German BOP/ELSTER procedure and forwarded to the relevant refund country.

Documents that do not meet formal requirements are shown transparently and excluded from submission, including the reason.

Processing time depends on the refund country and typically ranges from a few weeks to several months.

Yes, within the statutory application deadlines of the relevant refund country.

VATelligence prepares responses and presents them to you for approval before they are sent to the authority.

Yes. Your company remains the applicant in relation to the tax authorities throughout the process.

As a monthly fee based on document volume according to your selected plan, not as a success fee on the refund amount.

Additional reviewed documents are charged at the plan rate. If the next plan would be less expensive, we automatically apply the better price.

No. All plans can be cancelled monthly and changed for the next billing month.